Frequently Asked Questions
What are your business hours?
While we don't have a storefront per se, once orders are filled, they can be picked up between the hours of 8am to 8pm, 7 days a week.
What is your phone number?
How will I know when my clay is ready for pickup?
You will be notified within 48 hours via email that your order is ready for pickup, along with pickup instructions.
How do I pick up my clay?
Once you have been notified that your order is ready for pickup, orders can be picked up at 1892 Mill street in Tallahassee from the purple and teal cabinet. You will be given the combination to the lock in the email sent with the pickup instructions.
Do I really pick up my clay from the same location as a Kung Fu school?
Yeah. In addition to being an artist and supplying clay to other artists, I also run a martial arts school.
A Kung Fu school? Really? Isn't that weird?
I suppose it is a bit odd, but there you have it :)
Why do I have to add my shipping information if I am picking the clay up?
It's kind of unnecessary and irritating, I know. Unfortunately it's baked in to the software and I'm told by tech support that it's not removable. I'm looking into other options to move to to get rid of the issue. Sorry about that.